Shipping Policy

SHIPPING :

  • FREE SHIPPING USUALLY TAKES 8-10 WORKING DAYS.
  • FASTER SHIPPING USUALLY TAKES AROUND 7 NATURAL DAYS（There is no 100% guarantee that it will be delivered within 7 days.）

SHIPPING RATES:

  • FREE SHIPPING IN THE USA/CANADA!!!
  • RETURNS OR SIZE CHANGES WITHIN 15 DAYS OF RECEIVING THE PACKAGE.

SHIPMENT PROCESSING:

  • ORDERS RECEIVED AFTER 1:00 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY
  • MOST ORDERS WILL BE PROCESSED AND SHIPPED WITHIN 2 BUSINESS DAYS
  • WE DO NOT SHIP ON SATURDAY, SUNDAY, OR HOLIDAYS
  • E-MAIL NOTIFICATION WITH YOUR TRACKING NUMBER WILL BE SENT ONCE YOUR ORDER SHIPS
  • ORDERS OVER $150.00 WILL BE SHIPPED “SIGNATURE REQUIRED”, UNLESS REQUESTED OTHERWISE

    FREE SHIPPING AREA:

    PLEASE NOTE: SHIPPING TABLE DOES NOT INCLUDE ORDER-PROCESSING TIME. PLEASE ALLOW UP TO 2 BUSINESS DAYS FOR ORDER PROCESSING.
     

    APO/FPO AND PO BOX SHIPPING:

    APO/FPO AND PO BOX WILL BE SHIPPED VIA YUNEXPRESS. TRANSIT TIMES VARY AND ARE NOT GUARANTEED BY YUNEXPRESS

    ALASKA, HAWAII, GUAM, PUERTO RICO SHIPPING:

    ALASKA, HAWAII, GUAM, PUERTO RICO WILL BE SHIPPED VIA UPS SUREPOST. TRANSIT TIMES VARY AND ARE GUARANTEED BY UPS

    DAMAGED SHIPMENTS:

    • CONTACT US BY EMAIL: COUNTMEOUTSTORE@OUTLOOK.COM
    • CLAIM PROCESSING TIME IS ABOUT 8-10 BUSINESS DAYS
      * FOR ANY PROBLEMS OR CONCERNS WITH SHIPPING PLEASE CONTACT US  EMAIL AT COUNTMEOUTSTORE@OUTLOOK.COM

      CAN YOU GIFT BOX MY ORDER?

      UNFORTUNATELY, WE ARE UNABLE TO GIFT-WRAP AT THIS TIME. WE APOLOGIZE FOR ANY INCONVENIENCE.

      CONFIRMATION OF SHIPMENT

      ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN E-MAIL LETTING YOU KNOW THAT YOUR ORDER HAS SHIPPED & WILL INCLUDE YOUR TRACKING NUMBER.